AnswerRochester provides answering services to many municipalities, counties and varying government agencies. Services provided range from emergency calls for highway departments to county health departments.
- Trained and experienced live answering service operators allow us to handle any situation.
- Dispatch emergency calls to on-call staff quickly and accurately.
- Back-up procedures in place to ensure calls are delivered.
- Urgent and non-urgent calls can be delivered in a manner you prescribe.
- Live operators follow instructions provided allowing you to conduct your practice efficiently.
- Customer service leaders are on duty at all times to answer questions.
- Call screen option available to “weed out” non-urgent calls going to operator.
- Answering service uses redundant phone lines and back-up generators to insure continuous service.
Contact us now and let our award-winning live answering service and outsource call center help your business.