AnswerRochester/Communications Group is a medical answering service which meets your needs with tailored solutions for incoming calls, as well as the delivery of your messages.

Our Rochester, NY office provides hospitals, physician practices, dental offices, health care providers and other medical professionals with a live answering service for their patients.

Allow us to handle your after-hours and overflow calls with confidence.

  • Trained, experienced answering service operators allow us to handle any situation.
  • Urgent calls are dispatched quickly and accurately.
  • Complete adherence to HIPAA and HITECH requirements.
  • Secure messaging capabilities that meet HIPAA and HITECH standards.
  • Numerous options are available to ensure messages are delivered as requested.
  • Redundant phone lines and back-up generators ensure continuous service.
  • Customer service leaders are on duty at all times to answer questions.

To have a representative contact you, email us at